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Delivery & shipping


How it's calculated

Shipping is calculated by weight and destination. The more a parcel weighs, the more it costs to send.  

Yarn orders of $30 or more  ship FREE worldwide but please remember that, if you add books or needles or anything else to the order, you will be charged shipping for these items - it is ONLY yarn that ships free. Unfortunately, due to problems with the Russian and Kazakhstan postal service, this offer does not extend to customers living in those countries. The free shipping is for standard Royal Mail shipping, if you require tracking there will be a charge

Within the UK

When you view your basket, you will be able to select a shipping method. I ship by Royal Mail. Within the UK you have the option of selecting First Class or Special Delivery.  

Special Delivery guarantees next day delivery and needs a signature.

Outside the UK

Outside the UK I send by Royal Mail Air Mail and you will have the option of selecting regular Air Mail or International Signed For. The latter is trackable on-line and needs a signature. 

Providing your order is received by 3pm UK time, I can ship the same day.
Orders placed after 3pm will ship on the following day. I do not ship on Saturdays or Sundays.

Delivery times

  • Delivery times are usually next day within the UK
  • 4 -5 days to Western Europe
  • 6 - 7 days for Eastern Europe
  • 7 - 10 days for the rest of the world.  

There are occasional delays caused by extra security or customs checks but these are few and far between.

Please note: Royal Mail does not class a UK order as missing until 15 days from the date of despatch. For orders outside of the UK, this period rises to 30 days from the date of despatch.

Featured Reviews
Excellent seller!
Friday, 17 February 2017  |  Birgitta

Beautiful yarn, excellent seller and fast delivery to Sweden! Many thanks!

Excellent service
Tuesday, 14 February 2017  |  Lynn

Only place on line that I could find this little book that I was desperate to have so thank you and I will certainly use agsin

Debbie Bliss Angel
Monday, 6 February 2017  |  Doreen

Beautiful yarn at a great price.

Debbie Bliss Angel --mixxed balls
Monday, 6 February 2017  |  Doreen

I love this package Came with 2 of each beautiful color and at a really great price. Thanks Jannette's.

Perfect, as always.
Monday, 6 February 2017  |  Ellen

Jannette and yarn and I go back a long time- pretty much to her beginnings. I know she has a much larger customer base now , and a LOT more yarn ( YEA!!) but the service is just as amazing as in the early days. Fast reponses to queries, and super high speed shipping-- honestly this last parcel made it from the UK to a rural area of Canada in a week!! ( and the beads are lovely, ) Thanks!!

rowaen mohair haze
Thursday, 2 February 2017  |  Linda

needed a few balls to finish sweater and it is lovely and good price.

debbie bliss magaziee
Thursday, 2 February 2017  |  Linda

good, clearly written patterns. I love them all not just a few with most pattern books.

angora haze
Thursday, 2 February 2017  |  Linda

so soft . pink is gorgeous and the price is beyond belief. other websites are charging 12.95$ to 14.95$. I love it.

Cotton Chenille
Wednesday, 1 February 2017  |  Jill

I love this wool and don't know why it would be discontinued. Easy to knit with, soft but the texture adds interest to the overall design. Bargain price too!

Tuesday, 31 January 2017  |  Suzana

Made a beautiful hat. Excellent service. Received within a week. Super good price. Thanks

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