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Delivery & shipping

How it's calculated

Shipping is calculated by weight and destination. The more a parcel weighs, the more it costs to send.  

Yarn orders of $30 or more  ship FREE worldwide but please remember that, if you add books or needles or anything else to the order, you will be charged shipping for these items - it is ONLY yarn that ships free. Unfortunately, due to problems with the Russian postal service, this offer does not extend to customers living in Russia. The free shipping is for standard Royal Mail shipping, if you require tracking there will be a charge

Within the UK

When you view your basket, you will be able to select a shipping method. I ship by Royal Mail. Within the UK you have the option of selecting First Class or Special Delivery.  

Special Delivery guarantees next day delivery and needs a signature.

Outside the UK

Outside the UK I send by Royal Mail Air Mail and you will have the option of selecting regular Air Mail or International Signed For. The latter is trackable on-line and needs a signature. 

Providing your order is received by 3pm UK time, I can ship the same day.
Orders placed after 3pm will ship on the following day. 

Delivery times

  • Delivery times are usually next day within the UK
  • 4 -5 days to Western Europe
  • 6 - 7 days for Eastern Europe
  • 7 - 10 days for the rest of the world.  

There are occasional delays caused by extra security or customs checks but these are few and far between.

Featured Reviews
Rating:  
Service
Sunday, 1 May 2016  |  Cat

Excellent service as always. Very prompt and products as pictured/depicted on website.


Rating:  
Beautiful yarn
Tuesday, 26 April 2016  |  Thatsany

Knitting up very well, lovely and soft yarn in beautiful colours. I must add that my order arrived once again very quickly, thank you.


Rating:  
Excellent service
Tuesday, 26 April 2016  |  Lyn

'Jannettes Rare Yarns' is an excellent website to deal with. I appreciated receiving a notification when the product was available for purchase. I had 1 skein (purchased in Australia) left and could not believe my luck when the 5 skeins I ordered from Jannettes were the same dye lot! This yarn will keep me knitting for quite a while but when I need more I certainly will be ordering from Jannettes.
Regards, Lyn (a very satisfied 'Sydney' customer).


Rating:  
Excellent customer service
Tuesday, 26 April 2016  |  Crissie

Excellent customer service & Quick delivery.


Rating:  
Opal
Monday, 25 April 2016  |  Cheryl

I love this yarn, even ordered 2 more after receiving it. Wonderful service! I can't get over the free worldwide shipping. When I order things here in the US, I can pay more for the shipping then the item itself! Thank you


Rating:  
Great service and good quality
Thursday, 14 April 2016  |  Sau

I bought this for 2nd time already.
I received the yarn in very short period and the yarns are really good quality.
Thanks Jannette


Rating:  
Prompt delivery
Wednesday, 13 April 2016  |  Stefanie

There is something very satisfying about receiving full packs of yarn. The colour (sage) was even nicer than expected, a softer hue. Fast delivery and just as expected. I have previous experience with the yarn itself - but will be a while before I get to the daunting tasks of making my cardigans with this particular batch. But, happy on all fronts, thanks!


Rating:  
I got what I ordered
Wednesday, 6 April 2016  |  Pamela

I got what i wanted and in very good time. thank you

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